ITIL 4 – Some First Impressions

by Bill Cunningham A few months ago I tapped some thoughts on the continued relevance of ITIL in the world of #digitaltransformation.  It turns out that a team have [...]

Come Talk to Us Early in your ServiceNow Journey

At the recent ServiceNow Knowledge 17 conference there was flier in the complimentary marketing materials that attempted to use some reverse psychology to lend the vendor some street cred [...]

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