Exceptional strategic advice, project sprint planning and project delivery. Expert advice and expertise on how to complete technical tasks. Incredibly strong responsiveness to previously unknown defects. Extremely strong knowledge of ServiceNow platform. Demonstrated knowledge of Higher Education processes.
Assembling the service portfolio was a new (and often daunting) experience for us. Service Catalyst was with us every step of the way providing expert and patient guidance toward our end product. They are both very good at what they do and extremely pleasant to work with. We are approaching UAT with confidence that we have a strong and functional service catalog.