Defect Attractors in ServiceNow

Eric S. Raymond defines “Defect Attractors” as "a feature which, while possibly not bad in itself, spawns defects in the design or code near it" (full post here: http://esr.ibiblio.org/?p=8042. [...]

Exploring Markdown

In this three-part post, we’ll be exploring what Markdown is and how it is used in my workflow for creating documentation. Part 1 focuses on how Markdown came to [...]