ITIL 4 – Some First Impressions

by Bill Cunningham A few months ago I tapped some thoughts on the continued relevance of ITIL in the world of #digitaltransformation.  It turns out that a team have [...]

Come Talk to Us Early in your ServiceNow Journey

At the recent ServiceNow Knowledge 17 conference there was flier in the complimentary marketing materials that attempted to use some reverse psychology to lend the vendor some street cred [...]

The Cursive Writing On The Wall

There is a great debate raging right now in pedagogical circles about the need to continue teaching cursive writing.  The arguments for it run from it’s an important tradition [...]

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