“a feature which, while possibly not bad in itself, spawns defects in the design or code near it”
(full post here: http://esr.ibiblio.org/?p=8042. It’s worth reading the whole thing). The article discusses defect attractors in the context of low level APIs and language design, but development in ServiceNow has defect attractors too.
In this three-part post, we’ll be exploring what Markdown is and how it is used in my workflow for creating documentation. Part 1 focuses on how Markdown came to be, how it is used, and how it has evolved. In part 2, we’ll cover writing, viewing, and outputting Markdown. Finally, in part 3, I’ll introduce you to the Markdown syntax, so that you can begin writing documents in Markdown too.
I’m an old programmer. Yes, that is me telling you to get off my lawn. I’ve seen a lot of changes to programming language structures over my career, but I think the most useful one is the try/catch construct (try/finally gets an honorable mention, but try/catch is the star of the show today). One of the things I missed when I moved into ServiceNow, was the try/catch. Somewhere (or some when) I noticed that the try/catch was available as an option.
Even though try/catch was available I noticed that neither the community or […]
What’s great about ServiceNow is that it can do so much for an organization in so many areas. But the more you rely on ServiceNow, the more onerous it becomes to make sure you don’t break anything every time you add a feature or upgrade … otherwise known as regression testing. With a large implementation of ServiceNow, even keeping track of everything you’ve implemented on the platform, and how to test it, becomes a major job in itself.
Service Catalyst built our custom Requirements Management Tool to solve this basic problem, and now, we’ve enhanced it to integrate automated […]
Service Catalyst dives in to our custom Requirements Application and how we’ve seamlessly linked it together with ServiceNow’s Automated Testing capabilities. Learn how your organization can benefit from a comprehensive tool that manages your entire implementation cycle from sprints and stories through automated functional and regression testing.