Episode 16: IT Silos and the Need for Enterprise Architecture

In episode 16, Jay and Val propose that it is time to rein in the unplanned proliferation of tools used to manage IT, and for technology groups to see themselves as part of the larger organizations they serve. This episode expands upon Val’s blog post on Enterprise Architecture (https://www.service-catalyst.com/2018/11/it-silos-and-the-need-for-enterprise-architecture-2/).